Help Center

Once your booking is confirmed, you'll receive the captain's direct phone number and email address. We encourage you to reach out a few days before your trip to discuss weather, meeting locations, and specific targets.

Yes. Every captain on CaptainDirect must go through a verification process where we check their local guide licenses, coast guard credentials (where applicable), and commercial vessel insurance.

Cancellation policies vary by captain and are clearly stated on their profile and checkout page. Because you pay the captain directly, any refunds are processed directly by their business according to the stated policy.

CaptainDirect charges captains a flat monthly fee rather than taking a 15-30% commission on every trip. Captains pass these savings on to you, meaning you get the best direct rate.